Privacy Policy | All Around Auto Care

Our Commitment to Your Privacy

At All Around Auto Care, we believe your online privacy should be respected. This Privacy Policy explains what information we collect (and what we don't), how we use it, and your rights regarding your personal information.

What We Do NOT Collect

Unlike most websites, we don't track your browsing activity. When you visit our website, you're simply viewing information about our services.

✗ No cookies or tracking pixels
✗ No analytics or behavior tracking
✗ No IP address or device tracking
✗ No contact form data storage
✗ No third-party ad networks

Information We Collect Through Business Operations

While we don't track website visitors, we do collect information when you actively choose to do business with us:

Appointment Scheduling

When you schedule an appointment through our AutoOps system, we collect:

Name, phone number, and email address
Vehicle information (year, make, model, VIN)
Service requests and appointment details

Phone and In-Person Interactions

When you call or visit our locations, we may record:

Contact information you provide
Vehicle service history and maintenance records
Payment information for completed services

How We Use Your Information

We use the information you provide to:

Schedule and manage your vehicle service appointments
Communicate about your vehicle's service status
Send appointment reminders and follow-up messages
Maintain your vehicle's service history
Process payments and provide invoices

Third-Party Services

To provide our services, we work with trusted third-party providers:

AutoOps: Our shop management system handles appointment scheduling and customer data. Your information is securely stored by AutoOps according to their privacy policy.

Google Maps: We embed Google Maps to help you find our locations. Google may collect information according to their privacy policy when you interact with the maps.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Information Security

We take reasonable measures to protect your personal information from unauthorized access, including secure storage of customer records, limited employee access, and regular security reviews. While no method is 100% secure, we remain committed to protecting your information.