Terms of Service

Agreement to Terms

These Terms of Service govern your use of our automotive repair and maintenance services. By scheduling an appointment, dropping off your vehicle, or using our services, you agree to these Terms.

Services Provided

All Around Auto Care operates three automotive repair facilities in Colorado:

We provide a full range of automotive repair and maintenance services, including:

• Routine maintenance (oil changes, tire rotations, fluid services)
• Brake system repairs and replacement
• Engine diagnostics and repairs
• Transmission service and repair
• Electrical system diagnostics and repairs
• Heating and air conditioning service
• Suspension and steering repairs
• Pre-purchase vehicle inspections

Appointment Scheduling and Cancellation

Appointments can be scheduled online through our AutoOps system, by phone, or in person at any location.

Cancellations: Please provide at least 24 hours notice when possible. We reserve the right to charge a fee for repeated no-shows.

Diagnostic Time: Some repairs require diagnostic time to identify issues. Diagnostic fees, if applicable, will be discussed before work begins and may be applied toward approved repairs.

Our Transparency Commitment

Estimates and Pricing

We provide written estimates for all repairs over $100, including parts costs, labor hours, and total estimated cost.

Additional Repairs: If we discover additional issues during repairs, we will contact you before proceeding. You will receive a revised estimate and can approve or decline the additional services.

Pricing Changes: We honor our estimates. However, unforeseen circumstances may result in price adjustments. We will notify you of any significant changes before proceeding.

Vehicle Inspection and Authorization

By dropping off your vehicle, you authorize us to test-drive and inspect it as necessary to diagnose and repair reported issues.

Repairs will only proceed after you provide authorization via phone, in person, or through our digital system.

Safety Concerns: If we identify safety issues that make your vehicle unsafe to drive, we will inform you immediately. We reserve the right to refuse to release a vehicle if operating it would pose an imminent safety hazard.

Payment Terms

Payment is due in full when you pick up your vehicle. We accept cash, credit cards, and debit cards.

If payment is declined, your vehicle will not be released until payment is received. Storage fees may apply for vehicles left beyond the completion date.

Vehicle Storage and Liability

Storage: We provide reasonable storage during repairs at no charge. Vehicles must be picked up within 48 hours of notification that repairs are complete. Storage fees may apply thereafter. We are not responsible for items left in your vehicle.

Liability: We maintain garage liability insurance and take reasonable precautions to protect your vehicle. We are not liable for pre-existing damage or wear. Our liability is limited to the value of the vehicle or the cost of repairs, whichever is less.

Personal Property: We are not responsible for personal property left in vehicles. Please remove all valuables before dropping off your vehicle.

Warranty Information

Parts Warranty: All parts are warranted according to manufacturer warranty. Most parts carry a 12-month/12,000-mile warranty.

Labor Warranty: We warranty our labor for 12 months or 12,000 miles, whichever comes first. If the same issue reoccurs within the warranty period due to our workmanship, we will re-perform the service at no charge.

Warranty Exclusions: Our warranty does not cover damage from accidents, abuse, or neglect; normal wear items; issues from lack of maintenance; work performed by other shops; or consequential damages.

Warranty Claims: Contact the location that performed the original service. Bring your invoice and describe the issue.

Customer Responsibilities

To ensure the best service experience, customers are responsible for:

• Providing accurate information about vehicle symptoms and history
• Disclosing previous repairs or modifications
• Maintaining recommended service intervals
• Promptly addressing recommended repairs, especially safety-related
• Removing personal property and valuables
• Picking up vehicles within 48 hours of completion
• Providing payment in full at pickup

Dispute Resolution

If you have concerns about our service, please contact the shop manager or owner directly. We are committed to resolving issues fairly and promptly through open communication.

Governing Law: These Terms are governed by the laws of the State of Colorado.

Changes to These Terms

We may update these Terms from time to time. Changes will be reflected in the "Effective Date" at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms of Service, please contact any of our locations: